WRTD
Windham, CT
Pay for WRTD passes using the Token Transit app. Token Transit is fast and convenient, getting you where you need to go with ease.
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Send a Pass
Token Transit Send a Pass is an online pass purchasing portal for WRTD. You can purchase a pass online and have it instantly sent to any phone number you choose. You can now instantly deliver transit passes for your friends and family.
Fares
Do you qualify for reduced fares?
Anyone may purchase any fare listed above. However, the following fares can only be used by qualifying riders and may require ID to board.
| Name | Rider requirements |
|---|---|
| Senior |
WRTD offers free local rides to seniors over 60 who qualify for Area Agency on Aging funds. WRTD does appreciate donations from seniors on this route, which you can deposit in the farebox on the bus when boarding or send to WRTD.
You will need to show ID to board.
|
| Disabled |
Windham Region Transit District offers discounted fares to all disabled patrons with proper identification.
Disabled persons must present medicare card or CT reduced fare ID upon boarding
You will need to show ID to board.
|
| Paratransit Eligible |
Must be certified as ADA paratransit eligible, visit www.ctada.com to apply.
You will need to show ID to board.
|
ZONE
| Name | Description |
|---|---|
| City-Bus 671/672 & Storrs-Willi 674 | Valid for travel on Local Routes - City-Bus 671/672 & Storrs-Willi 674 |
| Norwich 991 & Danielson 993 | Valid for Commuter Routes - Norwich 991 & Danielson 993 |
| Dial-A-Ride | Valid for Dial-A-Ride door-to-door shared ride service to and from anywhere within the nine-town region. Reservations are required. Service is available to the general public with no age or disability restrictions. WRTD can transport riders that start and end in their service area which is Ashford, Chaplin, Columbia, Coventry, Lebanon, Mansfield, Scotland, Willington and Windham/Willimantic. |
| ADA Paratransit | Valid for ADA Paratransit origin-to-destination service for individuals of any age with a physical or cognitive disability that prevents them from using the WRTD route system. Trips that qualify as ADA paratransit must have pick-ups and drop-offs within ¾ of a mile of WRTD’s Local Routes, and occur within the same hours and days of operation.To register for ADA Paratransit, you must complete an application. Applications are available online at www.ctada.com or by calling 860-456-2223 to request one by mail. Once your application has been reviewed, WRTD will contact you to schedule an in-person interview. WRTD may also require a professional verification. |
Passes
Passes can be used at any time after purchase. Purchased passes are stored in the "Stored Passes" section of the app. The countdown does not begin until after the pass is first used. For more information on how to use the app, checkout our video tutorial.
| Name | Description |
|---|---|
| Single Ride | Valid for a single ride. Ticket will display for 30 minutes. |
| Day | Day Passes are valid for unlimited rides for one day. Passes expire at midnight on the day they are issued. |
| 10-Ride | Valid for Ten (10) One-Way Local trips. Ticket will display for 30 minutes. |
| 5 Day | 5 Day Passes are valid for unlimited rides for five days. Passes expire at midnight on the 5th day after they are activated. |
| Month | Month passes are valid for unlimited rides for 30 days.Passes expire at midnight on the 30th day after they are activated. |
| Dial-A-Ride Single Ride | Valid for a one way Dial-A-Ride trip. Ticket will display for 2 hours after it has been activated. Riders can make a reservation in three ways: Call WRTD (860-456-2223), visit WRTD website (www.wrtd.org), use the Ecolane app. Reservations may be made up to two weeks in advance. All reservations must be made a minimum of one business day in advance by 4pm. Reservations are made on a first-come-first-served basis. WRTD will make an effort to accommodate trips within one hour before and one hour after a requested pick-up time. |
| ADA Paratransit Single Ride | Valid for a one way ADA Paratransit trip. Ticket will display for 2 hours after it has been activated. |
WRTD Terms and Policies
Purchases made with Token Transit for WRTD are subject to WRTD terms and policies. For more information on these policies you made visit https://wrtd.org/ or call +18604562223.
Frequently Asked Questions
Issues and Refunds
I have a new phone number, how do I transfer my passes?
I have a new phone number, how do I transfer my passes?
If you have a new phone number and need your passes transferred from your old phone number, please submit a support request. Please provide your old and new phone numbers
I need help with an IEHP/Kern pass
Issues with free passes (Kern Health and IEHP)
I lost my phone
What happens if I lose my phone?
Why was my account suspended?
Why was my account suspended?
I can't access my account
Low Battery
How do I access my account?
Your account is tied to the phone number that you first used to log into the Token Transit app. You will receive an SMS message to verify your phone number when you log in.
If you lost access to your phone number and would like to access previously purchased passes, contact us.
Contact Us
Contact Information
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Alternative Support Channels
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If you cannot submit a request via support request form, you can email Token Transit support at help@tokentransit.com. When you send an email, please include your name and the phone number that you've used to create your account. If you do not include this information we may not be able to address your issue.
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Many other trip planning apps exist as well. For more information ask your transit agency about trip planning apps they recommend.