Send A Pass

Purchase a mobile pass and send it directly to a phone to be redeemed and used at a later time.

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We have sent an email with next steps from: to: , subject line “Redeem Your Transit Pass for Hele-On Bus”!

The recipient should access the email from their mobile device and tap "Redeem Now" for instructions to redeem and use their pass.

Having trouble?

To redeem pass manually, click the following link from a mobile device:
This link can also be viewed in your receipt email.

For support, you can reach out to

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Hele-On Bus
Hawai'i County, HI

Hele-On is now fare free. Just hop on and enjoy the ride.

  • Purchase is prohibited for all fares until 11:59PM on December 30, 2030

Please contact Hele-On Bus for more information.

Registration failed. Unexpected? Contact support.

Information about who is getting the pass.

Information about who is getting the receipt.

Paratransit (Hele-On Kako'o)
Discount rides are availble for: Seniors age 60 & older with ID. Persons with Disabilities with disability ID card issued by the County Mass Transit Agency. Disability discounts available to Visitors with Reduced Fare ID Card from other public transit system or Medicare ID. Students grades Kindergarten to 12 with valid school ID.College/University students with valid school ID.
You must be eligible for paratransit, in order to use this pass and show your Hele-On Kako'o ID card to the driver.
1 Ride
10 Ride
This fare is restricted. Riders must be pre-authorized by the transit agency to use it.

For more information, please contact the transit agency.
Adult Day $5.00
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