Golden Empire Transit
Bakersfield, CA

Pay for Golden Empire Transit passes using the Token Transit app. Token Transit is fast and convenient, getting you where you need to go with ease.

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Send a Pass

Token Transit Send a Pass is an online pass purchasing portal for Golden Empire Transit. You can purchase a pass online and have it instantly sent to any phone number you choose. You can now instantly deliver transit passes for your friends and family.

Send a Pass

Fares

Do you qualify for reduced fares?

Anyone may purchase any fare listed above. However, the following fares can only be used by qualifying riders and may require ID to board.

Name Rider requirements
GET-a-Lift GET-a-Lift identification card required in order to request paratransit.
You will need to show ID to board.
Reduced GET’s identification card, a Medicare Card or a California ID Card as proof of age, are required in order to pay a reduced fare.
You will need to show ID to board.

Passes

Passes can be used at any time after purchase. Purchased passes are stored in the "Stored Passes" section of the app. The countdown does not begin until after the pass is first used. For more information on how to use the app, checkout our video tutorial.

Name Description
Single Ride Single ride is only good for one bus and no transfers. Not valid for X92
Day The Day Pass is good for unlimited rides during one day. Not Valid for x92
15 Day The 15 Day Pass is good for unlimited rides during the 15 day period. Not valid for X92
31 Day The 31 Day Pass is good for unlimited rides during the 31 day period. Not valid for x92
Express Single Ride Single ride is only good for one bus and no transfer
Express Day The Day Pass is good for unlimited rides during one day.
Express 31 Day Pass Monthly pass is good for unlimited rides during one calendar month.
GET-a-Lift One Trip A single ride pass is only good for one GET-A-Lift ride. Not valid for X92.
GET-a-Lift Ten Trip The 10 ride pass is a punch pass good for 10 GET-A-Lift rides. Not valid for X92.

Schedule

Contact Golden Empire Transit

Golden Empire Transit Terms and Policies

Purchases made with Token Transit for Golden Empire Transit are subject to Golden Empire Transit terms and policies. For more information on these policies you made visit https://www.getbus.org/ or call +16618692438.

Frequently Asked Questions

I have a new phone number, how do I transfer my passes?

I have a new phone number, how do I transfer my passes?

If you have a new phone number and need your passes transferred from your old phone number, please submit a support request. Please provide your old and new phone numbers

I need to request a refund

Can I request a refund?
How long will my refund take to process?

I need help with an IEHP/Kern pass

Issues with free passes (Kern Health and IEHP)

I lost my phone

What happens if I lose my phone?

Why was my account suspended?

Why was my account suspended?

I can't access my account

Low Battery
How do I access my account?

Your account is tied to the phone number that you first used to log into the Token Transit app. You will receive an SMS message to verify your phone number when you log in.

If you lost access to your phone number and would like to access previously purchased passes, contact us.

Contact Information

Contact Token Transit (start here)

Contact Us

 

If you need to contact Token Transit, you will receive the fastest response by submitting a request using the link below. Token Transit staff work quickly to ensure that your requests are responded to in a timely manner and that your concerns are addressed. 

Submit a support request

Alternative Support Channels

Token Transit responds fastest to requests submitted online. If you are unable to submit a request online, we also can be reached via email, SMS, and voicemail. It may take significantly longer to receive a response via these methods.

Email

If you cannot submit a request via support request form, you can email Token Transit support at help@tokentransit.com. When you send an email, please include your name and the phone number that you've used to create your account. If you do not include this information we may not be able to address your issue.

For Transit Agencies

Information for our transit agency partners
Partner Agencies
Token Transit in Your Agency

About Token Transit

What is Token Transit?

Token Transit is a mobile ticketing app that lets you pay for and ride public transit with your phone. We partner with transit agencies across the country to offer fare payment for your public transit agency in our app.

With the Token Transit app, you purchase, activate and board using just your phone. All of your passes are stored in the cloud, and retrievable on any mobile device.

Install Token Transit
How do I ride with Token Transit?
Can I use Token Transit?

Legal

Updated Privacy Policy

How to use the Token Transit app

How do I change my current agency?
Can I ride without an internet connection?
Can I connect, link, or use my existing bus pass with the Token Transit app and use it on my phone?
Is my phone supported?
How do I send passes to other accounts?
What services does the Token Transit app require?
Can multiple people board using a single phone?
When do I need an internet connection?
What if my battery dies while my pass is active?
How do I know if my pass is active?

Active passes will be displayed under “passes in use,” which immediately appears when the Token Transit app is opened. They display a “time left” section with time remaining until the pass expires. Passes that have not been activated yet will be displayed under “stored passes,” and can be stored as long as you like.

Can I see my expired passes?
How do I select my agency?
Can I use an existing pass I have with Token Transit?

Paying for Token Transit

How do I add a credit or debit card?
What payment methods are accepted?

Currently Token Transit accepts credit, debit or a prepaid debit cards as forms of payment as well as Apple Pay on iOS devices. We are looking into additional methods of letting users pay for the bus through our app. Contact us to let us know how you would like to pay.

We are a convenient alternative to existing forms of payment. If you do not have a credit or debit card you can always continue to use your current method to pay for transit fares.

Can I purchase reduced-price passes?
When will I be charged?
Is my card data secure?
How do I get a receipt?
Can I pay with cash?

Fare Capping

What is Fare Capping?
What is an Automatic Upgrade?

Transit Agency Information

How do I contact my transit agency?

Please reach out directly to your transit agency if you have any questions or concerns regarding the agency and their service. Token Transit can help with your mobile passes and can help refer you to the transit agency for further assistance if you need.

Riding Public Transit

How do I plan a trip?

Token Transit recommends using the following mobile apps for trip planning:

Many other trip planning apps exist as well. For more information ask your transit agency about trip planning apps they recommend.

Where is my bus?

RTC Washoe (Reno, NV)

RTC New Fares (October 2018)

DART Beach Bus (Rehoboth Beach, DE)

Can I ride the Beach Bus with Token Transit?

Big Blue Bus (Santa Monica, CA)

Can I transfer to other services?
Can I purchase Senior/Disabled/Medicare, and Youth passes?

Harford Transit LINK (Harford County, MD)

How can I purchase Disabled, Senior or Mobility passes?

Riverside Transit Agency (Riverside, CA)

How do I purchase Senior/Disabled/Medicare, Veteran or Youth reduced fare tickets and passes?